After a rigorous on-site assessment by the Law Society, Slater Heelis has been awarded the Lexcel Accreditation for excellence in practice management and client care for the 13th year in a row.
The optional independent assessment benchmarks firms against the required standard in seven different areas:
- Structure and strategy
- Financial management
- Information management
- People management
- Risk management
- Client care
- File and case management
Available to any legal practice in the UK, the Lexcel mark is viewed as a mark of exceptional excellence and quality in both internal practices and standards and client care.
The assessor was impressed by a range of practices implemented at Slater Heelis, including comprehensive strategic planning, engaging events and seminars and strong support for local charities, as well as the great client feedback received.
Mike Fox, Senior Partner at Slater Heelis, said
“We’re pleased to once again have been awarded this mark of excellence. We continually strive to ensure the service we offer to clients meets the highest possible standards and it’s a testament to the hard work of all our teams that our services have been praised by the Lexcel assessor.”