Our values provide a foundation for our actions and work, helping us to provide a standard of service unmatched in the legal profession, yet without compromising our desire to behave ethically and in an environmentally-friendly way. We know that we’ve gained the loyalty of many clients because we are approachable and provide them with an excellent service. But we’re not about to rest on our laurels, so we're committed to improving every aspect of our firm.
Valuing our clients
Our goal isn’t just to meet your expectations – we’re keen to exceed them! Of course, every client will have their own view on great services. But in general terms, we want you to feel that:
• we’re responsive and proactive in handling your legal matter.
• the advice we give is in your best interests and focused on achieving the result you desire.
• we give guidance on a range of approaches that you could take with your legal matter.
• we make it simple to understand our advice and the legal process.
And of course, we strive to be as cost-effective as possible to ensure that you receive excellent value from our legal advice.
Valuing our people
Our people are very important to our success. Their expertise, experience, ideas and motivation make our firm what is, so when it comes to recruitment, we look for talented individuals who want to contribute to our firm, develop their potential and are genuinely interested in working in a team culture. In return, we offer excellent scope for training, personal development and involvement in improving our firm that extends beyond their core job responsibilities.
Contributing to the community
We recognise that we have an obligation to give something back, so we’re committed to participating in local and national fundraising activities on behalf of a selected group of charities. We focus on selected charities because we don’t want to spread ourselves too thin and not contribute anything of real value.
Doing our bit for the environment
We recognise that running our business can have a negative impact on the environment. We aim to reduce this by taking the time to be thoughtful about every aspect of our business, from recycling to our use of light bulbs, to conserving energy and using fairtrade products.
We also have a mission statement. We’ve tried to keep it relevant, genuine and not too long! We think it accurately summarises what we all come to work for every day and how we want to be regarded for our legal advice. We provide our clients with high quality legal services tailored to their specific requirements, making it easier for them to manage all aspects of their legal affairs. We are approachable, open and proactive with our clients, striving to go beyond their expectations of us. Our mission statement is:
"To be the premier, full service, Law Firm in South Manchester offering the highest quality service to both Businesses and Private Clients"
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Slater Heelis LLP is a limited liability partnership registered in
England and Wales with registered number OC371694 and whose registered
office is at Lloyds Bank Buildings, 16 School Road, Sale, Cheshire M33 7XP.
Authorised and regulated by the Solicitors Regulation Authority and governed
by the SRA Code of Conduct (details of which can be found
at www.sra.org.uk/handbook). Our VAT number is 727 0283 44.